QuickBooks is powerful accounting software that comes with hundreds of tools and features that allows you to manage your financial records easily. QuickBooks also allows you to check and manage your transactions and create a report that tells you where your business stands. With QuickBooks, you get various features such as custom reminders, reports, tracking inventory and direct deposit. To use the features of QuickBooks to its core, you have to update it on a regular basis. However, sometimes your QuickBooks software can fall into several errors when you try to update your QuickBooks software or payroll service.

QuickBooks is one of the best account software but it can’t be kept away from errors and issues which can be very frustrating for you. QuickBooks Error 15242 is one such error that generally occurs when you try to download updates for your QuickBooks Desktop and payroll tax tables. This article will help you to resolve the QuickBooks Error 15242 and you should be able to update your QuickBooks after this. If you want an instant solution for your issue then you can contact us at QuickBooks Payroll Support Phone Number +1800-551-2647.

Intuit comes with regular updates for QuickBooks to enhance the user experience and make it more convenient for you. It is highly recommended for you to install every available update to use QuickBooks in a more efficient way. However, you can get the QuickBooks Error 15242 while downloading the updates and you may get the following error message:

“Error 15242: The payroll update did not complete successfully. The QuickBooks FCS is not responding or is damaged.”


“Error 15242: The update did not complete successfully. The QuickBooks FCS is not responding or is damaged.”

How To Fix QuickBooks Error 15242?

  • Validate your Payroll subscription by performing the following steps:
    • Run QuickBooks
    • From the main menu, go to Employees > My Payroll Service > Account/Billing Information.
    • Now, close the QuickBooks Payroll Account Maintenance window that pops up on your screen.
    • Once you close the window, you will be shown the details of your QuickBooks Payroll subscription.
    • Once you validate your subscription, try to update QuickBooks again.
  • Try to download the latest payroll updates
  • If you are on network then check if the error is occurring on your system only or it occurring on all the connected ones.
  • Uninstall QuickBooks and reinstall it in the Selective Startup

Sometimes a third-party application installed on your system can restrict the QuickBooks upgrade process. Misconfigured Firewall settings can also be the reason behind this error and you have to configure it appropriately.

  • Press Windows + R keys to open the Run command.
  • Type msconfig in the search field and hit enter.
  • Navigate to the General
  • Select the Selecting Startup and Load System Service
  • Navigate to the Service tab and tap on the Hide all Microsoft Service
  • Select Disable all option and then unmark the Hide all Microsoft Services.
  • Now, mark the list of services and then make sure that the Windows Installer box is marked.
  • From the System Configuration option, click on Restart.
  • Uninstall and reinstall QuickBooks using a fresh source.

To Restore Your Computer to Its Normal Configuration

  • Press Windows + R keys to open the Run command.
  • Type msconfig in the search field and hit enter.
  • Navigate to the General
  • Click on Normal Startup and then OK.
  • Now, select Restart from System Configuration

Technical Support For QuickBooks Update Errors

The steps provided in this article should be helpful for you in resolving the QuickBooks Update Error 15242 and now you should be able to update your QuickBooks software. However, sometimes the error may become unrecoverable if you don’t resolve it soon. In such situations, you can contact us at our toll-free QuickBooks Support Phone Number +1800-551-2647 to get an instant solution for your QuickBooks issues.

QuickBooks Error 15242: QuickBooks Upgrade Issues
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